Withdrawing funds on OVEX is easy.
If you Would like to withdraw an amount in excess of R20 000 you must first verify your identity, instructions on that can be found here.
Please follow the below steps to submit your withdrawal:
- If you have not already enabled 2FA, please enable 2FA on your account before proceeding
- log in to your OVEX account
- Click on wallets in the drop-down menu on mobile, or the top navigation bar on desktop
- Navigate to the currency you wish to withdraw
- Click 'Withdraw' next to the currency
- Fill in the required fields
- Click Submit
- Your withdrawal will now appear in the list of withdrawals in a pending state
Please note that for increased security on user funds each and every OVEX withdrawal must be approved by a majority of OVEX partners at 10 am and 5 PM SAST. While this makes for slower withdrawals it drastically improves the security of customers funds.