Verifying your identity on OVEX is quick and easy taking less than 10 minutes from start to finish.
The step-by-step process is as follows:
- Download the Civic app from your relevant app store
- log into your OVEX account here
- Once logged in you will see a 'Verify your identity with Civic' button highlighted in the image below. If you are using mobile the same button will be visible.
- Click the button and a QR code will be displayed. On mobile another button prom[ting you to open your civic app will be displayed.
- Either scan the QR code (desktop) or press the button displayed (mobile)
- If you have not yet verified your identity on Civic you will be prompted by the Civic app to do so. If you are verifying your identity for the first time on Civic you may have to repeat steps 3 to 5.
- Authorize on the Civic app and wait about 30 seconds and refresh the webpage, your identity has now been verified.
Please note that verifying your identity with Civic does not equal singing up with civic. You will not be able to sing in with civic now, in order to sign in with civic please go to the signup page and sing up with Civic. This will link your existing account to Civic.